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Trinity Solar

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& Privacy Policy

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By using the public website and referral program platform(s) of Trinity Solar, LLC (hereinafter “Trinity”), you provide Trinity with certain information voluntarily. This Privacy Policy addresses how Trinity handles and processes data of its customers and site visitors, including the type of information that Trinity gathers, the way Trinity uses information internally and Trinity’s policy regarding sharing information with third parties. Additionally, this policy includes compliance information for the California Consumer Privacy Act and other privacy laws. For our SMS Business Texting Privacy Policy click here.

Trinity has implemented these privacy practices for Trinity’s referral program platform(s), web sites (including without limitation www.trinity-solar.com ) and dependent pages (together the “Platforms”). Trinity has instructed its website administrator(s) to include information regarding these privacy practices on each location of the Trinity website(s) where personal information is collected.

Collection and Use of Personal Information

Personal information gathered on Trinity ’s Platforms means any information that is related to an identified person, or that may be used to identify an individual, including, but not limited to: first and last name; email address, postal or other physical address or contact information, title, birth date, gender, occupation, industry, or personal interests; and other information necessary or useful to provide a product or service that a user has requested.

With respect to customers interested in Trinity’s services and/or promotions, Trinity may collect personal information from users or others on the users’ behalf on Trinity’s credit evaluation request, by general inquiry, referral and other forms, including identifying information such as name, address, telephone number, date of birth, Social Security Number, bank routing information, and credit related information such as outstanding mortgages. Trinity may also receive information about individuals from consumer reporting agencies such as credit history and capacity.

Protecting Personal Information

Personal information gathered about visitors to Trinity’s Platforms is only accessible by appropriate personnel who have a business need for the information. Trinity provides training and communication programs to educate its personnel about the meaning and requirements of this privacy statement. Trinity uses systems, policies and procedures to maintain the accuracy of customer information and to protect it from theft, loss, misuse, or alteration.

How Trinity Solar May Use Personal Information

Personal information about visitors to Trinity’s Platforms will only be disclosed as expressly permitted or required by law. Information that has been collected is securely maintained in Trinity’s records. Trinity may use personal information to respond to requests for information with respect to Trinity’s promotional opportunities, products and services, and to comply with legal requirements. In striving to serve Trinity customers, Trinity may sometimes share customer information with third parties when reasonably necessary to those who assist Trinity by providing services to Trinity or by providing services on Trinity’s behalf or jointly with Trinity to Trinity’s customers. Individuals who are not interested in having Trinity share their information with third parties may contact Trinity via registered or certified mail at 2211 Allenwood Road, Wall, New Jersey 07719, Attention: Legal or by calling (732) 780-3779.

Connecticut Data Privacy Act

The Connecticut Data Privacy Act is a state-level legislation aimed at safeguarding the personal information of Connecticut residents. This comprehensive law imposes certain obligations on businesses that collect, use, or disclose personal data of individuals residing in Connecticut.

If you would like to opt-out of data processing which includes but is not limited to targeted advertising and the sale of personal data,please submit your request here.

Domain Name and IP Address

Trinity may collect the domain names and IP addresses of its users and website visitors for statistical purposes, in order to measure use, to improve the content or responsiveness of its web site or to customize the content or layout of the site for the individual visitor. Trinity does not disclose this information to unrelated third parties. Trinity may also aggregate information relating to its visitors’ traffic patterns from the data that it may collect and retain concerning the IP addresses and domain names of its Platforms’ visitors, and Trinity may divulge such aggregate information about its users with third parties such as its business partners, distributors, and service and support providers.

Users may visit Trinity’s website anonymously if they wish, by using appropriate software or web services available from or through third parties.

Log Files

Trinity may maintain a record of all actions that are initiated or facilitated using its website, to capture, record and store data concerning the transaction. Access to this data is generally restricted to those who administer Trinity’s network and public website, and to Trinity’s legal counsel who may access this information in the event of a dispute, 
in response to legal process or law enforcement inquiries, abuse of our website or violation of Trinity’s Terms of Use Policy.

E-mail Address

Please be advised that e-mail is vulnerable to all forms of interception. Therefore, if any communication includes sensitive information which the sender would prefer not be transmitted via e-mail, please contact Trinity by mail or telephone in lieu of e-mail.

Trinity may collect only those e-mail addresses that are volunteered by the visitor, through e-mail messages addressed to the company or its employees, through visitor responses via any “inquiry” or “contact us” portion of the site, and/or e-mail marketing destination web pages and public events.

Trinity may use the lists of e-mail addresses for marketing purposes and to inform those interested in Trinity’s promotions, services and/or products about events, products, services or other items of interest. Trinity may also use the lists of e-mail addresses volunteered by its users and visitors to register the user or visitor for an extranet account or to process orders for brochures and other written materials.

Anyone may opt-out of receiving the promotional or marketing e-mails at any time by so notifying Trinity Solar, LLC as a reply to any unwanted e-mail, or by writing to Trinity at 2211 Allenwood Road, Wall, New Jersey 07719. Requests to unsubscribe from Trinity or third-party e-mails may take 10 business days or more to process.

This opt-out procedure will not be available for e-mails that are necessary to provide confirmation of a completed transaction (such as a purchase, service request or change in the visitor’s user profile) or for e-mails that confirm a visitor’s status as a registered user of any Trinity or third-party extranet.

Other Personal Information

Trinity may use a mailing address or phone number that a visitor provides for a variety of reasons related to Trinity and third parties with which Trinity has a business and/or promotional relationship. Trinity and/or third parties may send periodic mailings to visitors or make telephone calls to inform those visitors who have provided a mailing address or telephone number of new products, services or events.

Anyone who does not wish to receive such calls or mailings may request to be removed from the contact list by notifying Trinity, in writing to 2211 Allenwood Road, Wall, New Jersey 07719 or via phone at (732) 780-3779.

Personal Information is Not Released to Outside Parties

Notwithstanding anything to the contrary herein, any information that you provide to us via our website will be used for our purposes only, however, Trinity may be share such information with Trinity’s finance partners or organizations with which has entered a co-marketing arrangement. SMS consent is not shared for marketing or to outside parties. Your information will only be shared with other third parties on a need-to-know basis in order to assist in servicing your request or as required by Trinity ’s contractual obligations. In some instances, Trinity may need to provide your name and delivery address to third parties for purposes of delivering specific products or services to you (such as support services, shipping or direct mail organizations). In such cases, your name and delivery address are never shared by these third parties. Trinity may access your information in the event of a dispute, in response to legal process or law enforcement inquiries, abuse of Trinity’s website or violation of our Terms of Use Policy.

Cookies

A cookie is an element of data that a website can send to a user or visitor’s browser, which may then be stored on the user or visitor’s system. A browser can be set to notify when a cookie is received, providing a chance to decide whether to accept it.

Trinity may use cookies to maintain login and other information. Another cookie type just identifies users and visitors as they move throughout Trinity‘s site, providing faster, personalized access to view various site pages.

Data Security

Trinity safeguards the security of the data you send us through certain physical, electronic, and managerial procedures. Trinity utilizes precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your personal information.

While Trinity strives to protect your personal information, we cannot guarantee the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. These precautions include but are not limited to changing your passwords often, ensuring passwords include a combination of letters and numbers, and ensuring that you are using a secure browser. Products and services are available to assist in privacy protection while navigating the Web.

Children’s Privacy

Trinity does not structure our website to attract children. Accordingly, we do not to intend to collect personal information from anyone whom we know to be under 13 years of age.

Third Party Sites

At times Trinity’s website may contain links to other sites. When you click on one of these links you are being transferred to a website operated by someone other than Trinity, and the operator of that website may have a different privacy policy. Trinity does not share your personal information with these websites and is not responsible for their individual privacy practices. We encourage you to investigate the privacy policies of these operators.

Future Changes

By using the Trinity website, you consent to the collection and use of your information as we have outlined in this Privacy Policy and to our Terms of Use Policy. Trinity may decide to change this Privacy Policy from time to time in its sole discretion. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose same.

Data Forwarding, Do not sell Info, Forget My Data

If you would like to:

  • Have Trinity Forget My Data
  • Request a copy of my Specific data
  • Request only categories of Data Stored
  • Do not sell My Information

Please send a letter with your full name and email to Trinity at 2211 Allenwood Road, Wall, NJ 07719 Attn: Legal.

Accessibility

Trinity is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to adhere to the ADA’s Web Content Accessibility Guidelines by conducting regular evaluations of our website and providing training to our staff to maintain and improve web accessibility. The Accessibility Menu icon, which is available on each page of our website, allows users to adjust contrast, text, spacing, images, and colors, among other things, to ensure our website is accessible to individuals with a wide range of disabilities. Should you experience any difficulty accessing any part of our website please contact us, and we will work with you to provide the information or service you need through alternative means.

Phone:(732)780-3779. Email: marketing@trinity-solar.com.

Comments and Questions

If there are any comments or questions with respect to this Privacy Policy, please contact Trinity Solar, LLC at 2211 Allenwood Road, Wall, New Jersey 07719 or via phone at (732) 780-3779.